Support
Last updated: August 21, 2026
Contact us
For anything — a bug, a billing question, feedback, or you just can't figure something out — email support@ventureguide.app and we'll get back to you.
Common questions
How do I cancel my subscription? Subscriptions are managed through the App Store, not inside VentureGuide directly. On your iPhone: Settings → your name → Subscriptions → VentureGuide → Cancel Subscription.
I didn't get my confirmation email. Check your junk or spam folder first — that's where it lands most often. If it's genuinely not there after a few minutes, email us and we'll help sort out your account.
Can I switch to a different business path? Yes — inside the app, go to the My Path tab, where you can browse other paths, describe a custom idea, or switch entirely. Nothing you've done is lost.
Can I delete my account and data? Yes, directly from the app under My Path → Account. This permanently deletes your account and everything tied to it — there's no undo, so we ask you to confirm before it happens.
No app anymore? Email support@ventureguide.app from the address on your account and ask us to delete it — we'll take care of the rest.
Can I delete just some of my data, without deleting my whole account? Yes — any income or expense entry you've logged in VentureGuide's Money tab can be deleted individually at any time, right from the app, with no waiting period. This removes that entry immediately and permanently. Your account, business name, and roadmap progress are not affected unless you separately delete your account.
Something not covered here?
- Read our Privacy Policy for how your data is handled
- Read our Terms of Service
- Or just email support@ventureguide.app — a real person reads it